MCITP: Consumer Support Technician Boot Camp Training
MCITP: Consumer Support Technician can help you start your career as a consumer support technician. This role is typically found in a small to medium-sized organization, or you might work in a larger enterprise as tier-1-level support.
During this course, you will know how to implement and troubleshoot desktop operating systems in stand-alone or small home-network environments.
You will develop expertise to support users with a wide range of desktop operating systems, applications, and mobile devices and troubleshoot virus, malicious software and hardware support issues
• Prices include all applicable taxes.
• Since Super Fast Track is held 1-on-1™, you can can start from Any Date™. • We can offer 1-on-1™ training for Regular Track (at an extra cost) to enable you to start from a date suitable for you.
Prices include:
Pre-course technical evaluation and baseline training
Hands-on class room training
Exam Fee
Inhouse testing in all 4 locations
Microsoft Official Curriculum
Single occupancy room and all meals (breakfast, lunch & dinner)*
PRO: Supporting and TroubleshootingApplications on a Windows Vista Client for Consumer Support Technicians
3
-
1
2
-
1
Balance Days for day of arrival, exam(s) and practice
5
-
4
Total duration
14
-
7
Prerequisites:
Before attending this course, students must have
Familiarity with computer hardware and devices, such as the ability to look into device manager and look for unsupported devices.
Basic TCP/IP knowledge, such as knowing why you need to have a valid IP address.
Basic Microsoft Windows® and Active Directory® knowledge, such as knowledge about domain user accounts, domain vs. local user accounts, user profiles, and group membership.
Experience with mapping network file shares, such as being familiar with UNC paths and mapping local resources to server/share.
Experience with running commands from a command window, such as the DOS command prompt.
